Common questions.
Which businesses do you work with?
Thinker Solutions works with both international clients and businesses based in Bangladesh. We support startups, small and medium-sized businesses, and other organisations seeking practical assistance with bookkeeping, finance and accounting, QuickBooks, business operations, and related services. We discuss each client's requirements to determine an appropriate scope of support.
Do you work with clients outside Bangladesh?
Yes. Thinker Solutions serves both international and Bangladesh-based clients. We understand that businesses may need reliable support across different locations and working arrangements. Contact us with your country, business requirements, and the services you need so we can discuss how we may assist you.
Can you work with the software we already use?
We can discuss the software, tools, and workflows your business already uses before confirming the scope of support. Our established service areas include QuickBooks Online and QuickBooks Desktop support. For other platforms, compatibility and available support will be assessed based on your requirements.
How much do your services cost?
Our fees depend on the service, scope of work, complexity, and expected duration. After understanding your requirements, we can discuss a suitable service arrangement and provide a quotation for your review. Any advance payment, project milestones, and other payment terms will be outlined in the agreed proposal or service agreement before work begins.
How soon will you reply to my enquiry?
We aim to reply to every enquiry within one business day. Response times may vary depending on the nature of your enquiry and our current workload. To help us understand your requirements, please include your business location, the service you are interested in, and your preferred contact details.
Is my business information kept private?
We take the handling of business and personal information seriously. Information you provide will be handled in accordance with our Privacy Policy and applicable requirements. Please avoid sharing passwords, payment credentials, or unnecessary sensitive information through the general contact form. If your engagement requires additional confidentiality arrangements, these can be discussed before work begins.
Do I need to sign a contract?
The appropriate arrangement depends on the service and scope of work. Before an engagement begins, the services, fees, deliverables, payment schedule, responsibilities, and other applicable terms should be agreed in writing. This helps both parties understand their commitments and expectations.
How do I get started?
Getting started is simple. Contact us through our website form or email contact@thinker-solutions.com. Tell us about your business, where you are based, the services you need, and your priorities. We will review your enquiry and discuss whether our services are suitable. If we proceed, the scope of work, quotation, payment terms, and next steps will be confirmed before work begins.