How We Work Together
Ongoing, project-based or flexible. Here is how an engagement starts, how we stay in touch and how we work across time zones.
Ways to work with us
Regular work on an agreed schedule, such as monthly bookkeeping, reporting, virtual assistance or social media management.
Best for work that repeats every week or month.
A defined piece of work with a start and an end, such as a software migration, a file cleanup, a registration or a one-off setup.
Best for work with clear deliverables.
Start with a project and continue with ongoing help, or hand over small defined tasks as they come up.
Best when your needs change from month to month.
From first message to ongoing support.
Tell us what you need
Send an enquiry or request a consultation. Share your business, your current setup and what you would like help with.
We review and reply
We review your requirements and get back to you to clarify scope, timing and the best way to work together.
Agree the plan
We confirm the services, deliverables and terms in writing before work begins.
Work and regular updates
We carry out the agreed work and keep you updated, so you always know where things stand.
How we communicate
Email for documents and agreements
Formal requests, documents and written confirmations go by email so there is always a record.
WhatsApp or a call for quick questions
For short questions and day-to-day coordination, we agree a quick channel with you.
Regular updates
We agree how often you hear from us and what each update covers, so you always know where things stand.
One point of contact
You know who to ask, and who approves what, from the first week.
Wherever you are, you can reach us.
We are based in Dhaka and work with clients in Bangladesh and abroad. Send an enquiry at any time, and we aim to reply within one business day.
- Enquiries welcome 24/7 through our online form and WhatsApp
- We aim to reply within one business day
- Based in Dhaka, UTC+6 all year (no daylight saving)
Bars show a typical 9:00 to 18:00 working day in each place, drawn against Dhaka time. We agree actual working days, hours and a call window with you before work begins.
Common questions
Can I change the scope later?
Yes. We can add or reduce services as your needs change. Any change to scope, fees or deliverables is confirmed in writing first.
Is there a minimum commitment?
It depends on the service. Terms, including any notice period, are agreed in writing before work begins.
What language do you work in?
We work in English with clients in Bangladesh and abroad.
How quickly do you reply to enquiries?
We aim to reply to enquiries within one business day.